We are committed to making reasonable adjustment for attendees with additional needs and are aware that people have differing needs and so we have a range of help available.

Hampshire Court Hotel is fully accessible, you can find further details on their website.


Hampshire Court Hotel Accessibility

Carers Ticket

We can offer a carers ticket. This is an entry only ticket to assist those who cannot attend an event on their own and hold a normal Ticket. You will need to show some proof of needing this level of care, and can show one of the following documents such as:

A CEA Card

A Disabled Persons Railcard or Bus Pass

A Card provided by any other carers organisation that requires the same level of documentation as the above cards

The front page of a PIP or DLA award letter

If you have other documentary evidence, please email us with the details and we will look into it.

There is no charge for these tickets. Therefore, anyone with this type of ticket is unable to:

You may accompany the attendee wherever they are in the event, but you cannot be in the event areas by yourself. You are also asked to be capable of caring for the attendee for the entire event, and must be aware of the Terms and Conditions of the event and abide by these at all times.

Due to the size limitations of the event, please only request one if you really need it. Requesting a Carer Ticket does not guarantee you will receive one. You will be contacted by a member of our team to discuss your request closer to the event.

If you have any questions or queries regarding our carer’s pass please contact us via accessibility@basingstokecomiccon.com


Assistance Pass

This is a pass that you can use to get help if you need it.

This pass provides:

Please email accessibility@basingstokecomiccon.com to request Assistance Pass

Please note requesting an Assistance Pass does not guarantee you will receive one. You will be contacted by a member of our team to discuss your request closer to the event.


Assistance Dogs

Basingstoke Comic Con welcomes all guide and assistance dogs. Guide dog and assistance dog owners have important rights under the Equality Act 2010 meaning assistance dogs are entitled to enter establishments where the general public are admitted. No other dogs or pets are permitted in the venue.

Support Animal

If you intended to bring a support animal with you to Basingstoke Comic Con please be prepared to provide a supporting Doctor’s note to allow entry for the animal

Please be aware that welfare facilities for support animals are not available onsite and all owners will be fully responsible for the action of their animal, which will need to be kept under control and on a lead, harness, or in a pet carrier at all times.

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