Our Privacy Policy sets out what “personal data” (i.e. information that relates to you and enables you to be identified) and other information about you (together called personal information) we collect and how it will be used.
KTEG Limited, company address: Wyvols Court, Swallowfield, Reading, Berks RG24 8AW trading as ‘Basingstoke Comic Con’
We will collect personal information from you by way of:
In accordance with data protection law, we are obliged to inform you that we are using your information as described in this Privacy Policy on the following legal basis:
We may collect the following types of personal information:
Some personal information we require that you provide in order for us to be able to provide the services. Other information is voluntary. We will make it clear which personal information you have to give at the point of collection. If you do not provide this personal information, you will not be able to benefit from some of the features of our webaite or any of the related activities.
In addition to the personal information we collect in the above ways, we may also collect personal information about your visits to our website and about your computer including, but not limited to traffic data, location data, weblogs, the resources that you access, when you access our website, when you leave our website, your IP address, your operating system and browser type. This other information is collected by cookies.
We will use the personal information collected
Much of the personal information we receive is provided electronically, originating with your relevant device and then transmitted to us by your relevant telecoms network provider.
All personal information we receive will be kept as confidential and as secure as possible through the use of our secure server software. This means that the personal information can only be exchanged between you, us and any third party to whom we decide to transfer the personal information for the purposes detailed in this Privacy Policy.
We follow strict security procedures and use industry-standard practices to safeguard the confidentiality of the personal information we hold. We treat personal information as an asset that must be protected against loss and unauthorised access. We use many different security techniques to protect personal information from unauthorised access by users inside and outside the company. Unfortunately, the transmission of information via the internet is not completely secure. We will, of course, comply with our legal obligations. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services you must ensure that the user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password unless such activities were the result of a failure in our security.
In addition to the above personal information we will also collect the following personal information during the purchase:
We work in partnership with a payments service provider for secure transaction handling. We take security very seriously.
We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, marketing providers, analytics providers, search information providers and credit reference agencies) and may receive information about you from them or from any other people where you give them permission to share information with us, or otherwise where they can lawfully do so. We cannot run our business or provide many of the services and benefits you expect to receive without involving other people and businesses and sometimes we pass your information to these other people and businesses as set out below. We only share your information where we can do so in accordance with our legal data protection and privacy obligations.
We shall not release the personal information we collect to any third parties unless:
How Long We Keep Your Personal Information For
We may retain your personal information for historic research and statistical purposes for as long as we choose (which may be indefinitely).
Otherwise, in accordance with our legal data protection and privacy obligations, we will only retain your personal information for as long as we actually need it to achieve the purpose(s) for which we have obtained it in the first place. We will then either securely delete it or anonymise it so that it cannot be linked back to you.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
We take steps to make sure that, when your personal information is handled in another country, appropriate protection is in place, in line with data-protection laws. Often, this protection is set out under a contract with the organisation who receives that information. For more information about this protection, please contact us at info@basingstokecomiccon.com
You have the following rights under GDPR:
If you have subscribed to marketing, you have the right to opt-out of receiving marketing communications from us at any time. To exercise this right, contact our Marketing Department by email on info@basingstokecomiccon.com
Under Data Protection Laws you are entitled to be given by us a description of all personal information we hold about you, the purposes for which this is being processed and the recipients to whom this may be disclosed. You also have the right to have communicated to you, in an intelligible form, the information constituting the personal information and any information available to us as to the source of that personal information. We reserve the right not to comply with any requests we receive where we may lawfully do so, for example, if we reasonably believe a request to be malicious, technically very onerous, to involve disproportionate effort or to be harmful to the rights of others.
For Subject Access Requests please contact us, you can email info@basingstokecomiccon.com or write to us at Wyvols Court, Swallowfield, Reading Berk RG24 8AW
You also have a right to complain to the Information Commissioner if you believe there is a problem with the way we use your personal information. If you are resident or domiciled in the UK please see www.ico.gov.uk which provides more information about privacy issues and your related rights.
If you wish to be taken off Basingstoke Comic Con records please e-mail info@basingstokecomiccon.com
To unsubscribe from marketing emails you can click unsubscribe on any email you receive from us.
In the event that any term of this Privacy Policy is held to be invalid, unlawful, void or for any reason unenforceable, that term shall be deemed severable and the remainder of this Privacy Policy shall remain valid and enforceable. No waiver of any term of this Privacy Policy shall be deemed a further or continuing waiver of such term or any other term.
For the avoidance of doubt, nothing in this Privacy Policy shall confer on any third party any benefit or the right to enforce any terms contained herein.
We reserve the right to change the terms of this Privacy Policy at any time. When we make changes, we shall update the version number of the policy and publish the latest policy on our website. We encourage you to review this Privacy Policy whenever you visit our site. If you do not want your personal information to be used in the way the updated Privacy Policy sets out, please do not use our website or submit personal information to us through them. We will not make changes to the purposes for which we process your personal information or reduce the level of protection we provide for your personal information without your consent.
We are what is known as the “data controller” of the personal information you provide to us. This term means we control the way your personal information is used and processed.
We are registered with the UK Information Commissioner’s Office (ICO) under the Data Protection Act 1998.